The Ville Resort - Casino, Townsville

I had a mixed experience at the hotel. The newly renovated rooms were clean, spacious, and offered stunning views of the ocean, which was a highlight. However, the noise from adjoining rooms was a real downside, and the Wi-Fi was frustratingly slow. Dining options could improve as well, particularly during busy times.

I had a mixed experience at the hotel. On the positive side, the facilities were nice, and I enjoyed the conference venue. However, the service left much to be desired, particularly with housekeeping and dining, which impacted my overall stay negatively. The value for the price was also questionable given the issues I encountered.

The hotel has beautiful views and a modern feel, but the customer service leaves much to be desired. While the room was clean and spacious, the amenities and service standards did not match the five-star expectations, especially with housekeeping failures and dining inefficiencies. Unfortunately, aspects like the Wi-Fi connectivity and late checkout policies are not ideal for a luxurious experience.

The Ville offers a lovely experience with its stunning pool area and vibrant atmosphere. The rooms are spacious and inviting, providing good value for money. However, the breakfast was a letdown with stale options and poor service. Overall, it's a great spot for a family getaway, especially with the pool and nearby attractions like Magnetic Island.

We had a mixed experience at The Ville. The views from our executive rooms were great, but many aspects felt outdated and not well-maintained. The service left much to be desired, and the billing process was confusing. While the location and amenities had potential, I likely won't return due to the overall issues we faced.